POLICIES

• The Processing Times Are Just Estimates, Depending On The Item The Processing Time Could Require Less or More Time. If Processing Time Needs To Be Extended You Will Be Contacted.

• After Placing An Order Your Processing Time Starts The Following Day (Next Day). 

• ALL ORDERS ARE FINAL. NO REFUNDS OR RETURNS. If Any Issues Occur Please Contact Me!

• K'Jenea Kollection IS NOT RESPONSIBLE FOR DELAYED OR MISSING PACKAGES. Contact The U.S. Postal Service With Any Issues That May Occur. Once Your Order Has Been Placed In The Collection Box Your Item Is Marked As Shipped.

• Picking Up From Hartford, CT (Connecticut Residents Only)

If You'd Like To Pick Up An Order Contact Me Before Placing Order! The Fastest Way To Receive A Response Is Through Instagram! Feel Free To Also Use the Contact Page On The Website. 

Instagram: @kjeneakollection or @kk.x13
FaceBook Messenger: @KJeneaKollection or @KeyarraSmith

Thank You!